She proceeded then to tell Zocdoc that I missed my appt and never came to her office. I spoke with the doctor and expressed to her the issue and my dissatisfaction with multiple issues that occurred during the visit. I had this issue first 3 years ago when I was mischarged. You cannot rely on the reviews because some of the doctors delete bad reviews. I have used the site many times over the years, every year, and you can easily make appointments that works out great. Just do your homework and you'll be good. I got in touch with Zocdoc to tell them to update the insurance, and they said they just go by what the doctor tells them. I found one in network, scheduled an appointment, and then got an email with intake paperwork from them with the note that they don't do insurance, so it would be $200 per visit. Billing screwed up and tried to charge me $700 for an annual visit, and when I called to check they were like "oh yeah sorry, you're good." When I checked out the place on Google/Yelp after the fact, I saw they averaged a 1.5 star review.Īnd ALWAYS check with insurance to make sure the doctor is actually in network, especially if it's a therapist, no matter what it says on Zocdoc. The doctor was pushing an echocardiogram and insisting I needed it right then and there, even when I told her I wanted to check insurance to see what it would cost me.
I went to a primary care doctor that was 5 stars on Zocdoc, and it was terrible. It's how I got my vaccine appointment.īut definitely cross check reviews. It's definitely legit in that you can find doctors and set appointments on it.
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